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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of vitaliy kachkovskiy

vitaliy kachkovskiy

February 27, 2026

5  out of  5
rating by vitaliy kachkovskiy
"Thank you so much to Karla! She is the best! She found me a perfect policy with better coverage for less than I was paying! I really appreciate you Karla!"
We responded:
"Thank you so much for the amazing feedback, Vitaliy! We’re so glad Karla was able to help you find a policy with better coverage that fits your needs. She truly cares about making sure clients feel confident in their insurance protection, and your kind words mean so much to us! – Elena"
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Felisa Watts

February 26, 2026

5  out of  5
rating by Felisa Watts
"She was excellent.,very professional pleasant and very nice"
We responded:
"Thank you so much for your kind words, Felisa! We’re thrilled to hear you had a professional and pleasant experience. Helping clients find the right property insurance and auto insurance coverage at a great value is always our goal. We truly appreciate your feedback! – Elena"
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Leonid Turanskiy

February 25, 2026

5  out of  5
rating by Leonid Turanskiy
"Огромное спасибо Елене и ее команде за высококвалифицированный сервис. В кратчайшие время мы откорректировали все нюансы по моему кейсу. Очень удобно иметь страховку на авто и квартиры в одном месте."
We responded:
"Thank you for the thoughtful review, Leonid! We’re so glad we could assist you quickly and make the process smooth and convenient. Having your car insurance and apartment insurance in one place can make managing your coverage much easier, and we’re happy we could help bring everything together for you. We truly appreciate your trust in our team. – Elena"
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Renzoov

February 25, 2026

5  out of  5
rating by Renzoov
"Muchisimas Gracias Ms. Karla por su ayuda y esfuerzo, se aprecia mucho su trabajo."
We responded:
"¡Muchísimas gracias por sus palabras, Renzoov! Nos alegra saber que Karla pudo brindarle la ayuda y atención que usted merece. Su dedicación y compromiso con cada cliente son muy importantes para nosotros. Agradecemos sinceramente su confianza en nuestro equipo. – Elena"
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lazat akilova

February 25, 2026

5  out of  5
rating by lazat akilova
"Хочу сказать спасибо Анастасии из State Farm. Она очень быстро всё сделала, спокойно объяснила и реально помогла подобрать хороший план для моего бизнеса. Без лишней суеты, чётко и по делу. С ней чувствуешь, что ты в надёжных руках. Рекомендую от души 🤍"
We responded:
"Thank you so much for your thoughtful review, Iazat! We’re glad Anastasia was able to clearly explain your options and help you find the right insurance plan for your business with a smooth and straightforward process. Providing calm, knowledgeable guidance is exactly what we strive for. We truly appreciate your trust in our team. – Elena"
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Simon Kazantsev

February 24, 2026

5  out of  5
rating by Simon Kazantsev
"Absolutely wonderful experience! Very friendly, helpful and professional person. Also speaks Russian, if it helps someone. Highly recommend."
We responded:
"Thank you for the wonderful feedback, Simon! We’re so happy to hear you had such a positive experience and that the professionalism and friendly service stood out. Being able to assist clients in Russian and make the insurance process more comfortable is something we’re proud to offer. We appreciate your recommendation! – Elena"
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Алексей Обьезчик

February 18, 2026

5  out of  5
rating by Алексей Обьезчик
"Елена быстро и по хорошей цене подобрала страховку на мою машину."
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Stepan Levchenko

February 15, 2026

5  out of  5
rating by Stepan Levchenko
"I would like to express my gratitude to Elena and Anastasia! They are professionals who are interested in solving your problem. Thank you!"
We responded:
"Thank you so much for your thoughtful words, Stepan! We’re truly glad we were able to provide professional, responsive support and make the claims process quick and easy for you. Knowing that your insurance quote was handled promptly and that our team was easy to reach means a great deal to us. We appreciate you taking the time to share your experience! - Elena"
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Jonathan Martinez

February 12, 2026

5  out of  5
rating by Jonathan Martinez
"Karla is the best and is always looking out for your best interest."
We responded:
"We love hearing this — thank you, Jonathan! Karla truly cares about helping clients make informed decisions and ensuring their insurance coverage reflects what matters most to them. We’re so glad you feel supported and looked out for. – Elena"
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Myroslav Tsigo

February 11, 2026

5  out of  5
rating by Myroslav Tsigo
"A very good service does everything professional and fast."
We responded:
"Thank you for your kind feedback, Myroslav! We’re glad to hear you experienced professional and efficient service. Providing timely support and dependable guidance for your insurance needs is always our goal. – Elena"
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Konstantin Sysoev

February 9, 2026

5  out of  5
rating by Konstantin Sysoev
"I was looking for the most affordable auto insurance option — only State Farm offered the best rate. The application process was quick and straightforward."
We responded:
"Thank you for sharing your experience, Konstantin! We’re glad the auto insurance application process was quick and straightforward and that you found an option that fit your needs. We appreciate the kind feedback and your recommendation! – Elena"
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FraYesi Martínez

February 8, 2026

5  out of  5
rating by FraYesi Martínez
"Tuve una excelente experiencia con Karla Díaz-Webb de State Farm. Desde el primer momento su trato fue muy profesional y amable; fue muy atenta y me hizo sentir mucha confianza durante todo el proceso. Tiene un gran conocimiento del tema y se tomó el tiempo de explicarme todas mis opciones. En mi caso, me ayudó a cambiar mi seguro de auto y también a obtener un seguro de vida que se ajusta perfectamente a mis necesidades. La recomiendo totalmente."
We responded:
"¡Muchas gracias por compartir su excelente experiencia! Nos alegra saber que Karla pudo brindarle un servicio profesional, atento y claro durante todo el proceso. Ayudarle a encontrar el seguro de auto adecuado y un seguro de vida que se ajuste a sus necesidades es algo que valoramos mucho. Agradecemos sinceramente su recomendación y la confianza depositada en nuestro equipo. – Elena"
Profile photo of Rosivel Flores

Rosivel Flores

February 7, 2026

5  out of  5
rating by Rosivel Flores
"Acabo de contratar un seguro de auto con State Farm y tuve una gran experiencia con el proceso. Donna y Elena fueron de gran ayuda. Explicaron todo a fondo y me ayudaron a ahorrar mucho en mi prima. ¡Lo recomiendo a cualquiera que esté buscando un seguro de auto!"
We responded:
"Thank you,Rosivel! We’re honored to serve the Medford community and so appreciative of your 5-star rating. Elena Kolesnikova - State Farm Insurance Agent"
Profile photo of Olha Shchekotikhina

Olha Shchekotikhina

February 5, 2026

5  out of  5
rating by Olha Shchekotikhina
"Elena is an amazing agent. She helped us save a lot of money on Homeowners and Car insurance bundle. Thank you so much for your support and help!"
We responded:
"Thank you so much for the kind words, Olha! We’re so glad we could help you find the right homeowners and auto insurance bundle and make the process smooth and worthwhile. Hearing that the support made a real difference means a lot to our team—thank you for sharing your experience! – Elena"
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Adei Kipke

February 2, 2026

5  out of  5
rating by Adei Kipke
"⭐⭐⭐⭐⭐ I am very satisfied with the service provided by this auto insurance company. The staff is professional, knowledgeable, and always ready to help. They explained everything clearly, helped me choose the best coverage for my needs, and made the entire process smooth and stress-free. Customer support is excellent, and they truly care about their clients. I highly recommend this company to anyone looking for reliable and honest auto insurance."
We responded:
"Thank you so much for the kind words and the five-star review, Adei! We’re thrilled to hear our team made the auto insurance process clear and stress-free for you. Your support truly means a lot to us! - Elena"
Profile photo of Umeed Rai

Umeed Rai

January 27, 2026

5  out of  5
rating by Umeed Rai
"Carla was really helpful"
We responded:
"We appreciate you sharing your experience! It’s great to hear that Karla was so helpful and made navigating your insurance questions easier. We’re glad our team could support you."
Profile photo of Yuriy Samsonov

Yuriy Samsonov

January 23, 2026

5  out of  5
rating by Yuriy Samsonov
"Thank you very much Elena and her team , specifically Iryna . She went above and beyond to get me the best possible service and coverage A+++"
We responded:
"Five stars — thank you so much! We’re so glad you chose our office for your insurance needs. – Elena Kolesnikova - State Farm Insurance Agent"
Profile photo of Vincent Parlatore

Vincent Parlatore

January 23, 2026

5  out of  5
rating by Vincent Parlatore
"I couldn't be more pleased with the service I received from Karla in assisting me with obtaining a quote for home owner's insurance. Karla went above and beyond to ensure smooth communication with me as we worked out policy specifics, kept me informed of updates, and regularly followed up to ensure my timeline would be met to bind the policy. I would not hesitate to recommend her for others seeking insurance services be it home owner's, auto, life, etc."
We responded:
"Vincent, your feedback truly made our day! We’re so grateful for your loyalty and support. – Elena Kolesnikova - State Farm Insurance Agent"
Profile photo of Gary Letizia

Gary Letizia

January 23, 2026

5  out of  5
rating by Gary Letizia
"Just signed on with State Farm. Donna was amazingly helpful. She not only got all my paperwork done in a timely manor, but also took the time to explain all my auto polices as well as my homeowners policy. Great service !"
We responded:
"Thank you, Gary, for being a valued part of the State Farm family. We love serving customers like you! – Elena Kolesnikova - State Farm Insurance Agent"
Profile photo of V. Rev. Vasily Zelenyuk

V. Rev. Vasily Zelenyuk

January 23, 2026

5  out of  5
rating by V. Rev. Vasily Zelenyuk
"Олена Колеснікова, прекрасний спеціаліст, в області страхування будинків, майна, автомобілів, життя і т.д… Вона переживає за своїх клієнтів, піклується, щоб максимально покрити страховкою своїх клієнтів, при мінімальних оплатах. Рекомендую, по всіх справах страхування, звертатись до Олени і іі компанії. Elena Kolesnikova, a wonderful specialist in the field of home, property, car, life insurance, etc. ... She worries about her clients, takes care to cover her clients with insurance as much as possible, with minimal payments. I recommend that you contact Elena and her company for all insurance matters."
We responded:
"We’re happy we met your expectations,. Elena Kolesnikova - State Farm Insurance Agent and the Medford office are always here when you need us. – Elena Kolesnikova - State Farm Insurance Agent"
Profile photo of Микола Топінко

Микола Топінко

January 15, 2026

5  out of  5
rating by Микола Топінко
"I recommend this company for cooperation. A team of professionals. They provide complete information about services and select the best option. They provide full support at all stages of insurance"
We responded:
"Thank you for the recommendation! Our team is committed to providing clear information, thoughtful guidance, and ongoing support throughout every stage of the insurance process. We’re glad you felt well-supported in selecting the right coverage options, and we truly appreciate your trust in our team."
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Andrey Avdeev

January 14, 2026

5  out of  5
rating by Andrey Avdeev
"Больше спасибо Елене и ее команде профессионалов за качественную и быструю работу. Помогают найти самый лучший вариант по комплексному страхованию дома и машины."
We responded:
"Большое спасибо за доверие и отзыв! Мы рады, что смогли подобрать для вас оптимальные решения по комплексному страхованию дома и автомобиля. Будем рады и дальше быть вашей надёжной страховой поддержкой."
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Tara Szap

January 13, 2026

5  out of  5
rating by Tara Szap
"Wonderful to work with! Made the process so easy!"
We responded:
"Thank you so much for the kind feedback! We’re thrilled to hear that you had a wonderful experience and that our team made the insurance process easy and seamless for you. Providing clear guidance and great customer service is always our goal, and we truly appreciate you trusting us with your insurance needs."
Profile photo of Danielle Cacciatore

Danielle Cacciatore

January 9, 2026

5  out of  5
rating by Danielle Cacciatore
"Donna was a pleasure to work with! Made the process quick and easy!"
We responded:
"We’re so happy to hear this! Donna takes pride in delivering clear guidance and efficient support, and it’s great to know that came through in your experience. Helping clients navigate their insurance needs with confidence and ease is exactly what we aim for—thank you for choosing our agency."
Profile photo of Ruslan Mamatkazin

Ruslan Mamatkazin

January 8, 2026

5  out of  5
rating by Ruslan Mamatkazin
"They have a clear, professional, and, most importantly, satisfactory answer to every question. These guys know their business well. They don't try to pressure you into anything; the decision is entirely yours. And yes, State Farm has low rates."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you felt confident and well-informed when reviewing your coverage options. Helping clients navigate their insurance needs with clarity and support is what we love to do, and we truly appreciate your trust in our team."