State Farm® Insurance Agent Elena Kolesnikova
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Slava
April 10, 2026
"I would like to leave a review regarding the work of one of your insurance agents. I contacted you with the intention of lowering the cost of my car insurance, as I had been offered a more favorable price compared to my previous insurance provider. During the application process, everything appeared attractive: you confirmed that the policy would be cheaper, and the terms seemed to be no worse than what I had before. However, the final outcome turned out to be quite different. After the policy was issued and all the details were clarified, it became apparent that the actual cost of the insurance was higher than what I had been paying previously. Moreover, some of the terms proved to be less favorable than originally stated. I consider this approach to be unethical, as a client makes a decision based on the information provided to them. In my case, that information did not reflect reality. I would also like to note that contacting you to report this issue was difficult, which only served to further exacerbate the situation. I urge you to be more honest and transparent when informing clients about insurance costs and terms in order to avoid any misunderstandings. I hope you will take this feedback into account and improve the quality of your service."
"Thank you for your constructive feedback—we truly appreciate it. We take all inquiries very seriously and are committed to providing excellent service to our customers."
Nikoloz Alavidze
April 10, 2026
"The best service, highly recommend!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Medford to know that you had such a wonderful experience with us here on State Farm Agent Elena Kolesnikova’s Team."
Ron
April 9, 2026
"Karla is the best helped me out big time #1 no doubt"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Elena Kolesnikova’s Team here in Medford . "
Andrei Dolgopolov
April 8, 2026
"A highly professional agent—polite and attentive. She explained everything in great detail, answered all my questions, and selected the most convenient insurance terms possible. I highly recommend her!"
"Andrei, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Elena Kolesnikova’s Team!"
V&V Art
April 7, 2026
"Excellent service — they set up auto and life insurance in just 10 minutes over the phone, at a great price. I’m very satisfied with the result. I’d especially like to highlight and thank Anastasia — she’s an outstanding employee. Overall, 100 out of 10. Highly recommend."
"V&V, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Mykhaylo Petrashchuk
April 3, 2026
"Спілкувався з Анастасією з цієї компанії (агенції) Задавав багато запитань пов’язаних з страхуванням, Настя терпеливо вислухала і толково все пояснила! В результаті я став клієнтом State Farm Insurance 😊 Одним словом- кадри вирішують ВСЕ!😜"
"Thank you very much for your review. We appreciate the feedback! We are happy to help with any of your Insurance needs and provide you with the best service!"
Legenda von Evans
April 1, 2026
"I have been working with Elena for over 12 years. She insured several cars and two homes for me. She is knowledgeable, professional, and truly cares about her clients. She always tries to give the best quote possible. Most of all she is REACHABLE ! She consistently makes herself available for her clients. Whether it be to start a new policy or answer questions about an existing one, she is present and reliable. I would give her 10 stars if the app allowed."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elena Kolesnikova’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Chris M
April 1, 2026
"They provide excellent services by giving indepth information about how your policy can help you and the savings you can make."
"Chris, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Elena Kolesnikova’s Team is just a call or email away!"
Rolando Ayub
March 30, 2026
"Carla helped me get my first insurance in over 5 years super happy great service"
"Thank you for your review and we are glad Karla was able to help you with Insurance. Looking forward to provide your best service and help you with any of your Insurance needs."
Doris Tobon
March 24, 2026
"Karla es la mejor agente de seguros que he tenido. Atenta y eficiente que me escuchó y guió para escoger lo mejor que me convenía"
"¡Muchas gracias por sus amables palabras! Nos alegra saber que Karla pudo brindarle una atención atenta y eficiente, guiándolo para elegir la mejor cobertura de seguro según sus necesidades. Agradecemos mucho que haya compartido su experiencia con nosotros. – Elena"
Lovely O
March 23, 2026
"I appreciate Kala. She took the time to makes sure that I understand what I was getting into before I came in the family of state farm. I just started but im happy about my future."
"We’re so glad to hear this—welcome to the State Farm family! Karla takes pride in making sure clients feel informed and confident when choosing their insurance coverage, and it’s wonderful to know that made a difference for you. We’re excited to be part of your journey and appreciate you sharing your experience! – Elena"
Oleksii Rahulskyi
March 23, 2026
"Good job."
"We truly appreciate the five-star review, Oleksii! It means a lot to know you had a positive experience with our team. – Elena"
Amanda Kaur
March 20, 2026
"I had the pleasure of working with Karla, she made buying an auto policy a breeze. Karla got me the best price she could and even was able to get me discounts. I’m glad I came across this office. And found a great agent."
"Thank you so much for sharing your experience, Amanda! We’re glad Karla made the process of setting up your auto insurance policy simple and stress-free while helping you find the best value and available discounts. It’s great to hear you had such a positive experience—we truly appreciate your kind words! – Elena"
Alexia A
March 19, 2026
"I had a great experience working with this agent. Everything was explained clearly and honestly, and they helped me find a much better rate without compromising coverage. The process was smooth, professional, and efficient. I really appreciate the support and would definitely recommend them to others."
"Thank you so much for your thoughtful feedback, Alexia! We’re glad to hear the process felt smooth and transparent, and that you were able to find strong accident insurance coverage without compromising on protection. Providing clear guidance and dependable support is always our goal, and we truly appreciate your recommendation! – Elena"
Galina Melnyk
March 19, 2026
"Yesterday I’ve had a very positive experience with agent Anastasia from State Farm insurance company. She was responsive, knowledgeable, and willing to take the time to explain coverage options clearly. What stood out the most was her honesty —there were no hidden surprises, and everything was communicated upfront. The coverage options are flexible and reasonably priced compared to others I’ve looked into, which gives me confidence that I’m getting good value. Overall, I feel secure knowing I’m covered by a company that is reliable, efficient, and genuinely focused on customer satisfaction. I would definitely recommend Anastasia to anyone looking for dependable insurance."
"Thank you for taking the time to share such a detailed and meaningful experience, Galina! We’re truly glad Anastasia was able to provide the level of responsiveness, transparency, and care that made a difference for you. Taking the time to walk through insurance coverage options clearly and honestly is something we value deeply, and it’s great to know that came through. Hearing that you feel confident, informed, and well-supported means a great deal to our team. We sincerely appreciate your recommendation and your trust in us. – Elena"
Denis
March 16, 2026
"The staff are highly qualified and resolve any issues very quickly and efficiently. I am very satisfied."
"Thank you for your kind feedback, Denis! We’re glad to hear our team was able to resolve your concerns quickly and efficiently. Providing knowledgeable support and dependable service for your insurance needs is always our priority, and we’re happy you had such a positive experience. – Elena"
Ian Jean Pierre
March 13, 2026
"Mrs Karla Diaz is one of the best agents i’ve ever dealt with. To put in words professional great communication and someone that explains everything a customer ask of her 💯💯💯"
"Thank you so much for the wonderful feedback! We’re thrilled to hear how much you appreciated Karla’s professionalism and clear communication. Taking the time to explain every detail and make sure clients feel confident about their insurance coverage is exactly what we strive for. Your kind words mean a lot to our team! – Elena"
Shatlyk Muratov
March 12, 2026
"Я благодарен Анастасии, за прекрасный сервис, все досконально обьяснила, помогла разобраться в тонкостях страхования. Благодаря ей я впервые застраховал имущество. Спасибо, неземное! Берегите себя!"
"Thank you so much for your kind words, Shatlyk! We’re happy to hear that Anastasia was able to clearly explain the details and help you feel confident securing your property insurance and vehicle insurance coverage. Providing thoughtful guidance and making the process easy to understand is something our team truly values. We appreciate you sharing your experience! – Elena"
Josif Benfeld
March 11, 2026
"Very good service !!!"
"Thank you for the great feedback, Josif! We’re glad you had such a positive experience and received the level of service we strive to provide. We truly appreciate you taking the time to share your thoughts. – Elena"
Fr.Serguei Serjanov
March 11, 2026
"Добрые слова благодарности сотруднику компании АНАСТАСИИ, за правильный подход в работе с людьми ищущими страховку!!! Человек работает профессионально! ОНА находка и для компании, и самое ВАЖНОЕ для клиентов обращающихся за помощью в STATE FARM! Рекомендую АНАСТАСИЮ и саму компанию всем ищущим различные виды страхования! Всем добра!"
"Thank you so much for your thoughtful message and kind words! We’re delighted to hear that Anastasia’s professionalism and caring approach made such a positive impression. Helping clients understand their insurance coverage options and providing dependable support is something our team takes great pride in. We truly appreciate your recommendation and your trust in our State Farm office. – Elena"
Leyda Yuganson
March 11, 2026
"Хочу выразить благодарность моему страховому агенту за отличную работу. Он очень профессионально и подробно объяснил все условия страхования, помог выбрать оптимальный вариант полиса для моего автомобиля и ответил на все мои вопросы. Особенно понравилось его внимательное отношение к клиенту и готовность помочь в любой ситуации. Всё было оформлено быстро, понятно и без лишней бюрократии. Рекомендую его как надежного и компетентного специалиста всем, кому нужна страховка на автомобиль."
"Thank you so much for your thoughtful review, Leyda! We’re glad to hear we were able to clearly explain the insurance coverage and help you select the right auto insurance policy for your needs. Providing attentive service and making the process simple and efficient for our clients is always our goal. We truly appreciate your recommendation and your kind words! – Elena"
Bhuban Shrestha
March 11, 2026
"Miss Karla is professional, her consistency to offers insurance policy that you need. She is the best."
"Thank you for the kind feedback, Bhuban! We’re so glad to hear that Karla’s professionalism and dedication helped you find the right insurance policy for your needs. Her commitment to supporting clients truly makes a difference, and we appreciate you taking the time to share your experience. – Elena"
Art Elina
March 10, 2026
"I needed fast, reliable help with my insurance, and Elena Kolesnikova at State Farm delivered. They were prompt, kind, and took the time to explain all my options clearly. 5-star service!"
"Thank you so much for the wonderful feedback, Art! We’re glad we were able to provide prompt, thoughtful support and clearly walk you through your life insurance and vehicle insurance options. Knowing you felt well-informed and cared for means a lot to our team. We truly appreciate your five-star review! – Elena"
Aida Castaneda
March 6, 2026
"Karla Diaz es la señorita que m atendió y me ayudó en todo lo que necesitaba , recomiendo esta oficina"
"¡Muchas gracias por su recomendación, Aida! Nos alegra saber que Karla pudo ayudarle con todo lo que necesitaba y brindarle una excelente atención durante el proceso de su seguro. Agradecemos mucho su confianza en nuestra oficina. – Elena"
VOVA SEMENYUK
March 6, 2026
"Easy to work with 👍🏼"
"Thank you for the great feedback, Vova! We’re glad to hear the process was easy and that we could help you find insurance coverage at a great price. We appreciate you taking the time to share your experience! – Elena"