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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Алексей Обьезчик

Алексей Обьезчик

February 18, 2026

5  out of  5
rating by Алексей Обьезчик
"Елена быстро и по хорошей цене подобрала страховку на мою машину."
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Jonathan Martinez

February 12, 2026

5  out of  5
rating by Jonathan Martinez
"Karla is the best and is always looking out for your best interest."
We responded:
"We love hearing this — thank you, Jonathan! Karla truly cares about helping clients make informed decisions and ensuring their insurance coverage reflects what matters most to them. We’re so glad you feel supported and looked out for.

– Elena"
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Konstantin Sysoev

February 9, 2026

5  out of  5
rating by Konstantin Sysoev
"I was looking for the most affordable auto insurance option — only State Farm offered the best rate. The application process was quick and straightforward."
We responded:
"Thank you for sharing your experience, Konstantin! We’re glad the auto insurance application process was quick and straightforward and that you found an option that fit your needs. We appreciate the kind feedback and your recommendation!

– Elena"
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FraYesi Martínez

February 8, 2026

5  out of  5
rating by FraYesi Martínez
"Tuve una excelente experiencia con Karla Díaz-Webb de State Farm. Desde el primer momento su trato fue muy profesional y amable; fue muy atenta y me hizo sentir mucha confianza durante todo el proceso. Tiene un gran conocimiento del tema y se tomó el tiempo de explicarme todas mis opciones. En mi caso, me ayudó a cambiar mi seguro de auto y también a obtener un seguro de vida que se ajusta perfectamente a mis necesidades. La recomiendo totalmente."
We responded:
"¡Muchas gracias por compartir su excelente experiencia! Nos alegra saber que Karla pudo brindarle un servicio profesional, atento y claro durante todo el proceso. Ayudarle a encontrar el seguro de auto adecuado y un seguro de vida que se ajuste a sus necesidades es algo que valoramos mucho. Agradecemos sinceramente su recomendación y la confianza depositada en nuestro equipo.

– Elena"
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Rosivel Flores

February 7, 2026

5  out of  5
rating by Rosivel Flores
"Acabo de contratar un seguro de auto con State Farm y tuve una gran experiencia con el proceso. Donna y Elena fueron de gran ayuda. Explicaron todo a fondo y me ayudaron a ahorrar mucho en mi prima. ¡Lo recomiendo a cualquiera que esté buscando un seguro de auto!"
We responded:
"Thank you,Rosivel! We’re honored to serve the Medford community and so appreciative of your 5-star rating.

Elena Kolesnikova - State Farm Insurance Agent"
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Adei Kipke

February 2, 2026

5  out of  5
rating by Adei Kipke
"⭐⭐⭐⭐⭐
I am very satisfied with the service provided by this auto insurance company. The staff is professional, knowledgeable, and always ready to help. They explained everything clearly, helped me choose the best coverage for my needs, and made the entire process smooth and stress-free. Customer support is excellent, and they truly care about their clients. I highly recommend this company to anyone looking for reliable and honest auto insurance."
We responded:
"Thank you so much for the kind words and the five-star review, Adei! We’re thrilled to hear our team made the auto insurance process clear and stress-free for you. Your support truly means a lot to us! - Elena"
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Umeed Rai

January 27, 2026

5  out of  5
rating by Umeed Rai
"Carla was really helpful"
We responded:
"We appreciate you sharing your experience! It’s great to hear that Karla was so helpful and made navigating your insurance questions easier. We’re glad our team could support you."
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Vincent Parlatore

January 23, 2026

5  out of  5
rating by Vincent Parlatore
"I couldn't be more pleased with the service I received from Karla in assisting me with obtaining a quote for home owner's insurance.

Karla went above and beyond to ensure smooth communication with me as we worked out policy specifics, kept me informed of updates, and regularly followed up to ensure my timeline would be met to bind the policy.

I would not hesitate to recommend her for others seeking insurance services be it home owner's, auto, life, etc."
We responded:
"Vincent, your feedback truly made our day! We’re so grateful for your loyalty and support. – Elena Kolesnikova - State Farm Insurance Agent"
Profile photo of Микола Топінко

Микола Топінко

January 15, 2026

5  out of  5
rating by Микола Топінко
"I recommend this company for cooperation. A team of professionals. They provide complete information about services and select the best option. They provide full support at all stages of insurance"
We responded:
"Thank you for the recommendation! Our team is committed to providing clear information, thoughtful guidance, and ongoing support throughout every stage of the insurance process. We’re glad you felt well-supported in selecting the right coverage options, and we truly appreciate your trust in our team."
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Andrey Avdeev

January 14, 2026

5  out of  5
rating by Andrey Avdeev
"Больше спасибо Елене и ее команде профессионалов за качественную и быструю работу. Помогают найти самый лучший вариант по комплексному страхованию дома и машины."
We responded:
"Большое спасибо за доверие и отзыв! Мы рады, что смогли подобрать для вас оптимальные решения по комплексному страхованию дома и автомобиля. Будем рады и дальше быть вашей надёжной страховой поддержкой."
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Tara Szap

January 13, 2026

5  out of  5
rating by Tara Szap
"Wonderful to work with! Made the process so easy!"
We responded:
"Thank you so much for the kind feedback! We’re thrilled to hear that you had a wonderful experience and that our team made the insurance process easy and seamless for you. Providing clear guidance and great customer service is always our goal, and we truly appreciate you trusting us with your insurance needs."
Profile photo of Danielle Cacciatore

Danielle Cacciatore

January 9, 2026

5  out of  5
rating by Danielle Cacciatore
"Donna was a pleasure to work with! Made the process quick and easy!"
We responded:
"We’re so happy to hear this! Donna takes pride in delivering clear guidance and efficient support, and it’s great to know that came through in your experience. Helping clients navigate their insurance needs with confidence and ease is exactly what we aim for—thank you for choosing our agency."
Profile photo of Ruslan Mamatkazin

Ruslan Mamatkazin

January 8, 2026

5  out of  5
rating by Ruslan Mamatkazin
"They have a clear, professional, and, most importantly, satisfactory answer to every question. These guys know their business well. They don't try to pressure you into anything; the decision is entirely yours. And yes, State Farm has low rates."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you felt confident and well-informed when reviewing your coverage options. Helping clients navigate their insurance needs with clarity and support is what we love to do, and we truly appreciate your trust in our team."
Profile photo of Sarahy Rodriguez

Sarahy Rodriguez

January 7, 2026

5  out of  5
rating by Sarahy Rodriguez
"Trabaje con Karla para obtener la cuota de mi seguro de carro y fue excelente, muy atenta y siempre pendiente de todos los detalles además de que habla español y es mas fácil para mi como parte de la comunidad latina comunicarme en mi mismo idioma. Gracias Karla por tu atención y paciencia siempre, hasta ahora todo ha sido bien con State Farm y obtuve mi cuota deseada."
We responded:
"Thank you so much for sharing your experience! We’re glad Karla could assist you with your auto insurance quote and provide attentive support throughout the process. Clear communication is essential, and we’re happy she was able to make everything easier by offering guidance in Spanish as well. We truly appreciate your trust in our team and are glad to hear things are going well with your State Farm auto insurance."
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Ernestina Mejia

January 5, 2026

5  out of  5
rating by Ernestina Mejia
"Karla helped me with my car insurance; excellent service, kindness, and competence."
We responded:
"We really appreciate you sharing this! Karla’s dedication to providing thoughtful guidance and dependable support truly shows, and we’re glad you experienced that firsthand. Delivering excellent service while helping clients feel confident about their auto insurance coverage is always the goal—thank you for trusting our team with your insurance needs."
Profile photo of Rebecca Wansing

Rebecca Wansing

January 2, 2026

5  out of  5
rating by Rebecca Wansing
"Karla is knowledgable and very helpful. She has gone above and beyond to assist us with switching over to State Farm."
We responded:
"Thank you so much for sharing this! Karla’s commitment to guiding clients through their insurance coverage and making transitions as smooth as possible truly sets her apart. We’re glad she could support you every step of the way during your switch to State Farm, and we appreciate the trust you’ve placed in our team."
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Matthew Cafarello

January 2, 2026

5  out of  5
rating by Matthew Cafarello
"Karla was knowledgeable , patient and very courteous ! A wonderful experience"
We responded:
"Thank you for the kind words! Karla’s patience and professionalism make a real difference, and we’re so glad you had such a positive experience. Helping clients feel comfortable and confident about their insurance coverage is always our goal, and we truly appreciate you choosing our team."
Profile photo of Adam Tahiri

Adam Tahiri

December 23, 2025

5  out of  5
rating by Adam Tahiri
"Karla has been a superstar in making sure i get the best possible price on my auto insurance. I wouldn’t want to work with anyone else. You’re the best Karla, thank you!"
We responded:
"Thank you so much for the amazing feedback! Karla consistently goes the extra mile to help clients feel confident about their auto insurance coverage, and we’re thrilled to hear how much her support meant to you. Your trust in our team truly means a lot, and we’re grateful for the opportunity to help with your insurance needs."
Profile photo of Anthony Gallo

Anthony Gallo

December 12, 2025

5  out of  5
rating by Anthony Gallo
"I was very happy working with Kevin on setting up my new policies. He was very helpful and made the process seem like a simple transition."
We responded:
"Thank you for sharing your experience! Kevin takes great care in guiding clients through new insurance policies and making transitions as smooth as possible. We’re glad the process felt simple and well-supported, and we appreciate you choosing our team for your insurance coverage needs."
Profile photo of Bisesh Gurung

Bisesh Gurung

December 9, 2025

5  out of  5
rating by Bisesh Gurung
"Outstanding Service from Karla

I had an excellent experience working with Karla on my auto insurance. After a long 6-month process, she stayed consistent, followed up with me regularly, and made sure everything moved forward smoothly. Her communication was always timely, and she ensured I received the final offer right on time.

Karla’s professionalism, patience, and dedication truly set her apart. I’m grateful for her support and highly recommend her to anyone looking for reliable and attentive service."
We responded:
"Thank you so much for taking the time to share this detailed feedback. Karla’s commitment to consistent follow-up, clear communication, and dependable guidance makes a meaningful difference, especially during longer auto insurance processes. We’re glad she could support you every step of the way and help ensure your coverage came together smoothly. Your recommendation truly means a lot, and we appreciate your trust in our team."
Profile photo of Israel Gonzalez

Israel Gonzalez

December 9, 2025

5  out of  5
rating by Israel Gonzalez
"La atencion de Karla es muy professional en todos los temas me Acesoro muy bien y me respondio a todas mis Dudas que tenía"
We responded:
"Thank you for sharing your feedback! Karla’s professionalism and commitment to providing clear guidance truly make a difference, and we’re glad she was able to answer all of your questions and support you throughout the process. We appreciate your trust in our team and the opportunity to help with your insurance needs."
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D Mac

November 28, 2025

5  out of  5
rating by D Mac
"I had a very good experience with Elena/StateFarm. I needed home insurance and they were able to set me up quickly and without issue."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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vinny baldini

November 25, 2025

5  out of  5
rating by vinny baldini
"Thank you Elena and your staff for always being so informative and helpful. I highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lynn Allopenna

November 25, 2025

5  out of  5
rating by Lynn Allopenna
"Kevin McGlone at State Farm was exceptionally helpful in obtaining homeowner's insurance for my co-op. He was always available for questions, extremely knowledgeable when comparing quotes from other agencies, and he went above and beyond to ensure that it was a seamless process. I highly recommend him as an insurance agent and as a consummate professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Muhammad Asad Ali

November 24, 2025

5  out of  5
rating by Muhammad Asad Ali
"Karla was awesome! She helped me and was very nice. Definitely recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"